FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

How can I purchase art on Zartme.com

Browse our collection, click on your desired piece, and follow the simple checkout process. We accept secure online payments.

What payment methods are accepted?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for a seamless purchasing experience.

Is it safe to make online purchases on Zartme.com

Absolutely! We prioritize the security of your information. Our website uses SSL encryption to protect your data during transactions.

Do you ship internationally?

Yes, we offer international shipping.

What is your return policy?

We want you to be satisfied with your purchase. If the artwork doesn't meet your expectations, you can return it within 30 days for a full refund. Refer to our Returns & Exchanges page for more details.

Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website.

Are the artworks framed?

Artworks are typically sold unframed to give you flexibility to match your style.

How do I care for my artwork?

We provide care instructions with each purchase. General tips include keeping the artwork away from direct sunlight and extreme temperatures to ensure its longevity.

Are the colors accurate to what I see on my screen?

While we strive for accuracy, colors may vary slightly due to different monitor settings. We recommend checking the product description for detailed information about the artwork's colors.

Do you offer custom artwork or commissions?

Currently, we don't offer custom artwork or commissions. Our collection features carefully curated pieces from talented artists.

How can I contact customer support?

For any inquiries or assistance, please email info@zart.com, and our dedicated team will be happy to help.

Do you offer gift cards?

Yes, we offer gift cards of various denominations. They make perfect gifts for art enthusiasts who love selecting their own pieces.

What if my artwork arrives damaged?

In the rare event of damage during shipping, please contact our customer support with photos of the damaged item, and we'll arrange a replacement or refund.

Are there discounts for bulk purchases or interior designers?

Yes, we offer special discounts for bulk purchases and collaborations with interior designers. Contact our team at info@zart.com for more information.